Experience Clear Hearing With Professional Ear Wax Removal In Diss & Brockdish

Blocked ears can affect far more than hearing alone. Many people notice changes in balance, concentration, confidence or day-to-day communication before realising ear wax may be the cause. At Clarity Earwax Removal, Karen provides calm and professional ear care appointments from Brockdish and surrounding Norfolk and Suffolk locations, helping people feel more comfortable, hear more clearly and return to everyday life without the frustration that ear wax build-up can cause. 


Appointments are available in clinic settings, through local pop-up clinics and via home visits for people who may struggle to travel. 


  • Fully trained, insured and DBS checked 
  • British Society of Audiology member 
  • Home visits available 
  • Local pop-up clinics every month 
  • Before and after ear photographs where appropriate 
  • Support for elderly people, hearing aid users and care home residents 


A Calm & Reassuring Approach To Ear Care 

Many patients arrive feeling anxious, uncomfortable or worried that treatment may hurt. Karen takes time to explain what she can see inside the ear canal, and show them with her camara and probe, to talk through the procedure clearly and work at a pace that feels comfortable for the person sitting in front of her. 


As a retired care home manager of 37 years, Karen has spent much of her working life supporting people living in the community, including those who may struggle to access appointments or feel overwhelmed in unfamiliar settings. That experience continues to shape the way Clarity Earwax Removal operates today. 



Appointments are never rushed and many patients come through recommendation from friends, family members and carers who value a calm and respectful approach. 


How Ear Wax Can Affect Everyday Life 

Ear wax does not always cause symptoms straight away. Some people notice a gradual reduction in hearing, while others suddenly experience blocked ears after showering, using ear buds or wearing hearing aids. 


Symptoms may include: 


  • Muffled hearing 
  • Earache or pressure 
  • Ringing or buzzing sounds 
  • Feeling off balance 
  • Dizziness 
  • Difficulty hearing conversations 
  • Changes in how your own voice sounds 
  • Increased confusion or withdrawal in elderly relatives 
  • Reduced appetite & hydration 


Family members are often the first to notice changes, particularly where hearing loss is affecting communication or confidence. 


Ear Wax Removal Methods Used During Appointments 

Karen uses modern otoscope technology to examine inside the ear canal and explain what is causing the blockage before beginning treatment. 


Different removal methods may be used depending on the condition of the wax and what can safely be seen inside the ear. 

Microsuction



Microsuction uses a gentle suction device to remove wax from the ear canal without flushing the ear with water. This is often the first technique used during treatment. 

Water

Irrigation

Warm water irrigation may sometimes help loosen stubborn or deeply positioned wax that is difficult to remove safely through suction alone. 

Home

Visits 

Home appointments are available for people who are housebound, living with mobility difficulties or simply more comfortable receiving treatment at home. 


Care Home Appointments

Karen regularly supports elderly residents and people living in care environments where hearing difficulties caused by wax build-up may affect communication, confidence and wellbeing.

Why Ear Wax Sometimes Builds Up 

Ear wax is produced naturally to protect and lubricate the ear canal. Usually, it works its way out on its own without causing problems. However, some people naturally produce more wax or have ear canals that make wax harder to clear. 


Common causes of build-up include: 


  • Narrow ear canals 
  • Hearing aids 
  • Ear buds 
  • Excess hair inside the ear canal 
  • Ear canal skin loss
  • Dry or compacted wax 
  • Age-related changes 
  • Previous attempts to clean the ears with cotton buds 



Trying to remove ear wax yourself can often push it further into the ear canal and make the blockage worse. 



Preparing For Your Appointment

Before treatment, patients are advised to use a medical-grade olive oil spray for several days to help soften the wax naturally. This can be purchased at the pharmacy or one line. 


Karen will book your appointment via email, which holds a link to the consent form covering medical history, medications and previous ear-related issues before treatment begins. 


If excessive hair inside the ear canal affects visibility, patients may be advised to visit their barber before attending.


Home Visits Across Norfolk & Suffolk 

Home visits are an important part of the service provided by Clarity Earwax Removal. Karen regularly supports people who: 


  • Unable to travel 
  • Live alone 
  • Receive care support 
  • Feel anxious attending appointments 
  • Have mobility difficulties 


Areas commonly covered include: 


  • Locations with 15 miles of Brockdish 
  • East of Diss along the Bury St Edmunds road (A143) towards Thurston 
  • Locations east of Diss along the A1066 towards Thetford 
  • Locations along the A140 towards Long Stratton 


Karen may travel further where patients are happy to cover additional travel expenses. 


Mileage for home visits is charged at 50p per mile round trip from Brockdish, IP21 4LB, however if she is working in Thetford or other clinic, she will endeavour to complete the home visit whilst there, reducing your cost and her travel time. 

Local Pop-Up Clinics

Karen holds regular pop-up clinics across local community venues each month. 


The clinics display posters advising the dates that are available at each location and patients are welcome to ring for current

availability and booking information. 


Current locations include: 



  • Pulham Market, Church Hill Surgery, IP21 4TX 
  • Botesdale Health Centre, IP22 1DW 
  • Rickinghall Village Hall, IP22 1HD 
  • Charles Burrell Centre, Thetford, IP24 3HL 
  • Brockdish, IP21 4LB


What Patients Often Say After Treatment 

Many patients are surprised by how much difference removing built-up wax can make to daily life. 


Patients frequently comment on: 



  • Hearing conversations more clearly 
  • Feeling steadier when walking 
  • Reduced pressure and discomfort 
  • Feeling more confident socially 
  • Better communication with family members 
  • Relief after struggling with blocked ears for weeks or months 

"I was thoroughly impressed with the service at Clarity Earwax Removal.

I was so nervous because I thought it would hurt. I visited Karen in Brockdish. The professionalism and care I received made the process easy. She explained each step before doing it, which helped and it didn't hurt at all"

Robert Pxxxxxx

March 2025

"I visited Clarity Earwax Removal after struggling with discomfort and reduced hearing. Karen managed to fit me in quickly at the weekend, which really helped.

I returned later, as the ear wax was so hard. She got all the ear wax out and the return visit was free. Highly recommend!"

Tim S xxxx

September 2025

"Karen visited my father at home.

He lives alone with dementia and I help. He couldn't hear anything. Karen took the time to make a connection with him, before starting.

He was like a new man afterwards.

He could hear, his balance and cognition improved. We had assumed the issues were part of his dementia.

So pleased we contacted Karen

Tracy W

October 2025

I contacted Karen to visit me at home. I couldn't get out to purchase the spray, so she popped it in and explained how to use it.

When she removed the earwax from my ears, and then she offered to check my husbands ears for free. I was glad of that as he seemed so deaf. His ears were full of earwax! She returned and did them too. I liked that she was respectful of our home, putting everything back to how it was.

Great service!"


Marjorie B

October 2025

Treatment Costs

Each treatment may take up to 60 minutes 

Book your appointment with us today.

Clear Hearing and Clarity

In Clinic

£65

Per Treatment Per Clinic

Per treatment for both ears

(regardless of earwax removal or not)

Home Visit

£65

Plus 50p per mile

Round trip from Brockdish -

IP21 4LB to the destination.


Please note that this cost is designed to include both mileage and my travel time/loss of income.

Per treatment for both ears (regardless of earwax removal or not)

£25

Ear Health Check

No Treatment

Book Direct Online

Make a booking today using my online booking form below.

Please note: if you do not attend your booked appointment, you will be charged the full treatment rate. 

Frequently Asked Questions 

  • Does Ear Wax Removal Hurt?

    Most patients find treatment far more comfortable than expected. Karen explains the procedure clearly throughout the appointment and works carefully to keep patients relaxed. 

  • How Long Does An Appointment Take?

    Appointments may take up to 60 minutes depending on the condition of the wax and whether lubrication has softened it sufficiently beforehand. 

  • What If The Wax Cannot Be Removed Straight Away?

    Sometimes the wax is too hard or deep to remove safely during the first visit. In these situations, Karen may recommend continuing with olive oil spray before returning to complete the procedure. The return visit is not charged. 

  • Can Ear Wax Affect Balance?

    For some people, particularly elderly patients, excess wax may contribute to feelings of imbalance or dizziness

  • Do You Remove Ear Wax Before Hearing Tests?

    Yes. Many people book appointments before hearing tests or hearing aid reviews to ensure the ear canal is clear beforehand. 

  • I am not sure if I have a problem and not keen to commit to a treatment

    Karen can have a look in your ear before you commit. Its called a Free Ear health Check and takes only 10 minutes. Booking is essential 


Contact Clarity Earwax Removal 

If blocked ears, hearing difficulties or wax build-up are affecting your day-to-day life, Clarity Earwax Removal offers professional ear care appointments across Norfolk and Suffolk. 


Appointments are available at Brockdish, through local clinics and via home visits. 


Phone: 07730048842 

Email: clarity-earwaxremoval@outlook.com 


Main Clinic Address: 

Clarity Earwax Removal 

4 Causeway Close 

Brockdish 

IP21 4LB